Delivery

Delivery Charges

You can see our standard delivery charges at checkout. These are as follows:

• FREE UK delivery for orders above £99
• Same Day Delivery within M25 - £48 (where items are in stock and available)
• £10 for items under £99
• EU Delivery - £36
• Rest of the World Delivery - £80
• We reserve the right to charge extra for heavy or large items (e.g., consoles or large studio monitors). If extra shipping costs apply, we will contact you before processing the order.

We use UPS and DPD for shipping to and from the UK, Europe, and Worldwide. Same day deliveries within the M25 are also available, depending on stock availability.

If you have specific delivery requirements, please call or email us, and we'll be happy to assist.

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Larger Deliveries and Freight

For large deliveries or complete studio packages, we work with a network of professional freight carriers who are reliable and efficient.

Warranty and Returns

If you want to check the warranty offered by any manufacturer before purchasing, please don't hesitate to contact us, and we will confirm this for you. Please note:

• Some items, such as special orders or software, cannot be returned. Contact us before purchasing if you plan to use our returns policy to ensure the item qualifies.

We always aim to provide the right equipment for your needs. If you buy something and it doesn’t meet your expectations, we are happy to accept returns within 14 days.

We also offer equipment demos before purchase. If you’re unsure about a product, please contact us to set up a demo.

Contact Us

If you have any questions about deliveries or returns, please email us at sales@kmraudio.com.