Privacy Policy

You have a legal right to understand exactly how KMR Audio Ltd uses the data we keep about you. We have tried to be as comprehensive and thorough as possible in this Privacy Policy to give you all the information you need to protect your privacy rights.

This Privacy Policy is updated periodically, so we recommend reviewing it occasionally.

Collected Information

Data may be collected and processed during the operation of our website. This includes:

Data regarding your visit(s) to our website, such as location data, weblogs, traffic data, and other communication information.
Data from forms filled out on our website, such as registrations or purchases.
Data collected during interactions via Live Chat, email, or phone, including your name, address, and contact information.

You have the right to request the data we hold about you and request its removal from all our systems.

Use of Cookies

Cookies are small text files placed on your computer by websites to improve functionality, efficiency, and user experience. Some cookies are essential for the website to operate properly.

Necessary Cookies

Name	Hostname	Vendor	Expiry
cookiehub	.kmraudio.com	CookieHub	365 days
Used by CookieHub to store information about whether visitors have given or declined the use of cookie categories.
secure_customer_sig	kmraudio.com	Shopify	366 days
Used by Shopify in connection with customer login.
localization	kmraudio.com	Shopify	366 days
This cookie is used to store an interface language.
cart_currency	kmraudio.com	Shopify	14 days
Used by Shopify to show the content of your cart in the correct currency.
keep_alive	kmraudio.com		1 hour
Used in connection with buyer localization.
shopify_pay_redirect	kmraudio.com		1 hour
Used by Shopify in connection with checkout.
JSESSIONID	.nr-data.net		Session
General-purpose platform session cookie, used by sites with JavaServer Pages (JSP) to maintain an anonymous user session.
m	m.stripe.com		730 days
Used by Stripe Payment Services for fraud prevention and detection.
cart_sig	kmraudio.com		14 days
Used by Shopify in connection with checkout.

Preferences Cookies

These cookies help customize the website's behavior and appearance for individual users, such as storing selected language or currency.

Name	Hostname	Vendor	Expiry
_ga_	.kmraudio.com	Google Advertising Products	730 days
Contains a unique identifier used by Google Analytics 4 to determine that two distinct hits belong to the same user across browsing sessions.
_ga	.kmraudio.com	Google Advertising Products	730 days
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
_gid	.kmraudio.com	Google Advertising Products	1 day
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
_gat	.kmraudio.com	Google Advertising Products	1 hour
Used by Google Analytics to throttle request rate (limit the collection of data on high-traffic sites).
wcsid	kmraudio.com	Habla, Inc.	Session
Cookie set by Olark Live Chat software. A session identifier used to keep track of a single chat session.
hblid	kmraudio.com	Habla, Inc.	730 days
Cookie set by Olark Live Chat software. A visitor identifier used to remember this visitor between visits.
_oklv	kmraudio.com	Habla, Inc.	Session
Cookie set by Olark Live Chat software. The Olark loader version (for improved caching).
_okdetect	kmraudio.com	Habla, Inc.	Session
Used for detecting when storage contexts have changed (e.g., SSL or host transitions).
olfsk	kmraudio.com	Habla, Inc.	730 days
Used to maintain chat state across pages (e.g., message history).
_ok	kmraudio.com	Habla, Inc.	Session
Most recent Olark site ID (security measure).
_okbk	kmraudio.com	Habla, Inc.	Session
Extra state information (e.g., whether the chat box is open or closed).

Analytical Cookies

Analytical cookies help us improve our website by collecting and reporting information on its usage.

Name	Hostname	Vendor	Expiry
_y	.kmraudio.com	Shopify	365 days
Shopify analytics cookie.
_s	.kmraudio.com	Shopify	1 hour
Shopify analytics cookie.
_shopify_y	.kmraudio.com	Shopify	365 days
Shopify analytics cookie.
_shopify_s	.kmraudio.com	Shopify	1 hour
Shopify analytics cookie.
_orig_referrer	.kmraudio.com	Shopify	14 days
Used by Shopify to track landing pages.
_landing_page	.kmraudio.com	Shopify	14 days
Used by Shopify to track landing pages.
ahoy_visit	www.powr.io	POWR	12 hours
This cookie is set by POWR for analytical purposes.
ahoy_visitor	www.powr.io	POWR	730 days
This cookie is set by POWR for analytical purposes.
ahoy_unique_	www.powr.io	POWR	12 hours
This cookie is set by POWR for analytical purposes.
_ga	.powr.io	Google Advertising Products	730 days
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
_gid	.powr.io	Google Advertising Products	1 day
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
_tracking_consent	.kmraudio.com		365 days

Marketing Cookies

Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements.

Name	Hostname	Vendor	Expiry
_shopify_sa_t	.kmraudio.com	Shopify	1 hour
Shopify analytics relating to marketing and referrals.
_shopify_sa_p	.kmraudio.com	Shopify	1 hour
Shopify analytics relating to marketing and referrals.
_gcl_au	.kmraudio.com	Google Advertising Products	90 days
Used by Google AdSense to understand user interaction with the website by generating analytical data.
IDE	.doubleclick.net	Google Advertising Products	390 days
Used by Google's DoubleClick to serve targeted advertisements that are relevant to users across the web. These cookies measure the conversion rate of ads presented to users.

Third-Party Links

Our site may contain links to third-party websites with their own privacy policies. We are not responsible for these websites or their privacy practices.

Privacy Notice

1. Introduction

This Privacy Notice details how KMR Audio Ltd collects, uses, and safeguards your personal data. It also explains your rights and how you can exercise them.

2. Legal Basis

Consent: We collect and process your data with your explicit consent, such as subscribing to newsletters.
Contractual Obligations: We use your data to fulfill our obligations, e.g., delivering your orders.
Legal Compliance: We may process your data to meet legal requirements.
Legitimate Interests: We process your data for business purposes, such as improving services.

3. When Do We Collect Your Data?

When you visit our website, make purchases, or interact with our services.
When you communicate with us via Live Chat, email, or phone.
When you engage with us on social media or participate in surveys or competitions.

4. What Data Do We Collect?

Your name, address, email, and purchase details.
Technical data, such as your browser and device information.
Payment card information (securely encrypted).

5. How Do We Use Your Data?

To process your orders and payments.
To improve our services and respond to your inquiries.
To send you updates and promotional offers, with your consent.

6. How Do We Protect Your Data?

We use secure technologies, such as SSL encryption, to safeguard your personal data and regularly monitor for vulnerabilities.

7. How Long Do We Keep Your Data?

We retain your data for as long as necessary to fulfill the purposes for which it was collected. You may request its deletion at any time.

8. Your Rights

Access your data.
Request corrections to inaccurate data.
Withdraw consent for data processing.
Request the removal of your data.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@kmraudio.com.

Security Information

Our site is secure, and all sensitive data, such as payment details, is encrypted. If you experience fraudulent use of your credit card, notify your credit card company immediately.

We Do Not Store Your Credit Card Details

Your card details are not stored by us and cannot be accessed by our staff.

Last updated: 16/10/2024